Skip to main content

Privacy Policy

Last updated: March 2026

Who We Are

This website is operated by the North London Fibroid Clinic (“we”, “us”, “our”). We are a specialist fibroid clinic providing consultations and treatments at locations across North London. Our registered contact details are:

We are committed to protecting your privacy and handling your personal data responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What Data We Collect

We may collect the following personal data when you use our website:

  • Contact form submissions: your name, email address, telephone number, and any details about your symptoms or enquiry that you choose to share.
  • Analytics data: anonymised information about how you use our website, including pages visited, time spent on pages, and referring websites. This data is collected through cookies and similar technologies.
  • Cookies: small text files placed on your device to help us improve your experience. See our Cookie Policy for full details.

Legal Basis for Processing

We process your personal data on the following legal grounds:

  • Consent: when you submit a contact form or accept cookies, you give us your consent to process the data you provide.
  • Legitimate interest: we may use anonymised analytics data to improve our website and services, which we consider to be in our legitimate interest as a healthcare provider.

How We Use Your Data

We use the personal data we collect to:

  • Respond to your enquiries and provide the information you have requested.
  • Schedule and manage appointments at our clinics.
  • Improve our website, content, and services based on how visitors use the site.
  • Comply with our legal and regulatory obligations.

Data Sharing

We do not sell, rent, or trade your personal data with third parties. We may share your data in the following limited circumstances:

  • With healthcare providers and hospital partners (such as TrustPlus Private Healthcare or Clementine Churchill Hospital) for the purpose of scheduling and managing your appointment.
  • With third-party service providers who assist us in operating our website (such as hosting and analytics providers), who are contractually bound to protect your data.
  • Where required by law or to comply with a legal obligation.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

  • Enquiry data (contact form submissions) is retained for up to 2 years, after which it is securely deleted.
  • Analytics data is retained in accordance with our cookie settings and the retention periods set by Google Analytics. See our Cookie Policy for more details.

Your Rights

Under the UK GDPR, you have the following rights in relation to your personal data:

  • Right of access — you can request a copy of the personal data we hold about you.
  • Right to rectification — you can ask us to correct any inaccurate or incomplete data.
  • Right to erasure — you can ask us to delete your personal data where there is no compelling reason for us to continue processing it.
  • Right to restriction of processing — you can ask us to limit how we use your data in certain circumstances.
  • Right to data portability — you can request that we transfer your data to another organisation in a structured, commonly used format.
  • Right to object — you can object to our processing of your data where we rely on legitimate interest as our legal basis.

How to Exercise Your Rights

To exercise any of the rights listed above, or if you have any questions about how we handle your personal data, please contact us at:

admin@northlondonfibroidclinic.co.uk

We will respond to your request within one month. In some cases, we may need to verify your identity before acting on your request.

Cookies

Our website uses cookies to improve your browsing experience and to help us understand how visitors use our site. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

Supervisory Authority

If you are not satisfied with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection: